Your Privacy, Our Priority
At Romantic Inn & Suites, protecting your personal information is an important part of delivering exceptional hospitality. Whether you're booking a romantic getaway, contacting our front desk, or browsing our website, we are committed to handling your information responsibly, securely, and transparently.
Information We Collect
Personal Information
- Full name
- Email address
- Phone number
- Mailing address
- Date of birth (when required)
- Government-issued identification (during check-in)
- Vehicle information (if applicable)
Reservation Information
- Arrival and departure dates
- Room preferences
- Number of guests
- Special requests
- Booking confirmation details
Payment Information
Payments are securely processed through trusted third-party payment providers. Romantic Inn & Suites does not store complete credit or debit card numbers on our servers.
How We Use Your Information
At Romantic Inn & Suites, we use the personal information you provide to deliver a smooth, secure, and personalised guest experience. Your information is used to process hotel reservations, verify your identity during check-in, confirm bookings, send reservation confirmations and important stay-related updates, respond to customer inquiries, and provide efficient guest support throughout your stay. We may also use your information to process refunds or payment adjustments when applicable and to improve the quality, functionality, and performance of our website, services, and guest experience.
Where permitted by applicable U.S. laws, we may use your contact information to send promotional offers, special discounts, and marketing communications that may be of interest to you. We also use personal information to detect and prevent fraud, protect against unauthorised access or misuse of our services, maintain the safety and security of our hotel, guests, and property, and comply with applicable legal, regulatory, and law enforcement requirements. We are committed to using your information responsibly and only for legitimate business purposes consistent with this Privacy Policy.
Payment Information
All online transactions are processed using secure payment gateways that utilize industry-standard encryption technology.
Romantic Inn & Suites does not retain complete payment card information after your transaction has been processed.
For your protection, payment information is handled only by certified third-party payment processors.
Cookies & Website Technologies
Our website uses cookies and similar technologies to improve performance, remember your preferences, analyse website traffic, enhance your browsing experience, and help maintain the security of our website. These technologies enable us to provide a faster, more personalised, and reliable online experience.
You can manage or disable cookies at any time through your browser settings. Please note that disabling cookies may affect the functionality of certain features, and some parts of our website may not operate as intended.
Third-Party Services
We work with trusted third-party service providers to help operate and improve our business. These providers may include hotel booking platforms, secure payment processors, Google Analytics, Google Maps, email communication services, and website hosting providers. They assist us in delivering essential services and enhancing your overall experience.
These third-party providers receive only the information necessary to perform their services on our behalf and are contractually or legally required to protect your personal information. They are not permitted to use your information for their own marketing or any purpose other than providing services to Romantic Inn & Suites.
Data Security
Protecting your personal information is one of our highest priorities. We implement appropriate administrative, technical, and physical safeguards designed to protect your information from unauthorised access, data breaches, loss, misuse, alteration, and unauthorised disclosure. Our security measures are regularly reviewed and updated to help maintain the confidentiality and integrity of the information we collect.
While we strive to use commercially reasonable security practices to safeguard your data, no method of electronic transmission or data storage is completely secure. Although we cannot guarantee absolute security, we continuously work to strengthen our systems and follow industry best practices to minimise potential risks and protect your personal information.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including processing reservations, providing guest services, meeting accounting and financial recordkeeping requirements, resolving disputes, and complying with applicable U.S. laws and regulations. The length of time we retain your information depends on the nature of the data and our legal or operational obligations.
Once your personal information is no longer required, we securely delete, destroy, or anonymize it in accordance with our data retention policies and applicable legal requirements. This helps ensure that your information is protected throughout its lifecycle while minimizing the retention of unnecessary personal data.
Your Privacy Rights
Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information. These rights may include accessing the personal information we hold about you, requesting corrections to inaccurate or incomplete information, requesting the deletion of eligible personal data, withdrawing your consent to receive marketing communications, requesting a copy of your personal information, and updating your communication preferences.
If you would like to exercise any of these rights or have questions about how we handle your personal information, please contact our management team using the contact information provided below. We will review and respond to your request in accordance with applicable U.S. privacy laws and other relevant legal requirements.
Adults-Only Policy
Romantic Inn & Suites is an adults-only hotel designed to provide a private, peaceful, and romantic experience for couples and adult guests.
Guests must be 18 years of age or older to make a reservation, check in, or stay at the property. Children and minors are not permitted on the premises.
Because our services are intended exclusively for adults, we do not knowingly collect, use, or maintain personal information from individuals under the age of 18. If we become aware that any personal information relating to a minor has been submitted to us, we will promptly delete such information in accordance with applicable laws.
External Links
Our website may contain links to third-party websites for your convenience.
Romantic Inn & Suites is not responsible for the privacy practices, security, or content of external websites. We encourage you to review their privacy policies before providing personal information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or operational practices.
Any updates will be posted on this page with a revised "Effective Date." Continued use of our website after changes indicates acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us.
Romantic Inn & Suites
8500 Harry Hines Blvd.
Dallas, TX 75235, USA
Phone: +1 (214) 357-8100
Email: info@romanticinnsuites.com
Your Privacy Matters
At Romantic Inn & Suites, your privacy is our priority. We protect your personal information with secure technology, responsible data practices, and complete transparency ensuring every stay is safe, comfortable, and trustworthy.
Experience comfort, elegance, and genuine hospitality at Romantic Inn & Suites your welcoming destination for memorable stays in Dallas, Texas.
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CONTACT
- 8500 Harry Hines Blvd. Dallas, TX 75235, USA
- +1 (214) 357-8100
- info@romanticinnsuites.com